Frequently asked questions about our services

With professionalism and properly managed collection, slow and costly legal processes are often avoided. We always strive for good and constructive things
to cooperate with our clients and debtor customers.

With the help of debt collection, the circulation of money is accelerated, we monitor the payments on behalf of our customers every day, and settlements are carried out with invoice-specific references every day. In a nutshell; you make your business even more profitable when you can be sure that you have maximized the certainty of getting the money that belongs to you.

There is no opening or monthly fee for our service. Voluntary collection is always free of charge, unless you have to bill, for example, for breach of contract.

If legal collection is required, the costs are determined on a case-by-case basis. The customer pays the VAT for the collection costs when he is liable for VAT, but he can treat these as a pass-through item and deduct them in his own taxation.

In the case of consumer receivables, according to the law, the reasonable collection costs arising from the collection can be demanded. According to the law, notice costs of 5 euros, as well as late payment interest according to the Interest Act, can be claimed for the payment reminder sent to the consumer.

The collection costs of consumer receivables are regulated by law and they rise according to the capital receivable. The table can be found in Section 10 of the Debt Collection Act.

In corporate receivables, the collection costs are always case-specific, which is affected by the work done, the amount of capital, etc. There is therefore no fixed price list for them. If necessary, ask more about our sales!

Collection success is always case-by-case and at Uuva we do our best. Collection actions are always influenced by the debtor's ability and willingness to pay.

Often, the debtor pays the receivable already after the first collection letter, but sometimes the debt has to be collected for a longer time, either in subsequent collection or legal collection.

You don't. If the receivables cannot be collected due to the debtor's insolvency, the collection costs will be Uuva's loss. This can happen, for example, if the debtor dies or is declared bankrupt, and the estate does not have the funds to pay the debt.

Often, however, collection is continued either by transferring the claim to subsequent collection or by preparing a subpoena application for the claim to the competent district court. The correct procedure is always determined on a case-by-case basis.